Privacy Policy

Last updated: June 2026

1. Who We Are

Cymba Aurea Trading is a commodity trading company registered and operating from Doha, Qatar. We can be contacted at [email protected].

2. Information We Collect

We collect information you provide directly to us, including:

• Name and company name
• Email address and phone number
• Message content submitted via our contact form
• Commodity enquiry details

We also collect standard server logs (IP address, browser type, pages visited) for security and performance monitoring.

3. How We Use Your Information

We use the information we collect to:

• Respond to your trading enquiries and requests for quotation
• Communicate about potential or existing business relationships
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enquiry data is typically retained for up to 3 years.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data

To exercise any of these rights, please contact us at [email protected].

6. Cookies

Our website uses minimal cookies for essential functionality and anonymous analytics. We do not use advertising or tracking cookies.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].